jessica, you have described many great features of values-based leadership and related them to one’s personal qualities of leadership and leadership style. i’m going to challenge your thinking and propose that maybe the most significant value or quality of a leader is resilience. how would you defend that resilience is one of the most important qualities of a leader and without it, one’s leadership potential is minimized? how do you muster resilience in the face of self-doubt, fear, and criticism, or when failure comes as it will for all of us who attempt anything worthwhile? give an example from your own life.