case study chapter 7: the out-of-control interview (page 225). the purpose of the case study is to help you apply what you learn and to critically analyze business situations.

instructions

you must answer all of the questions at the end of the case study.  answers should be thorough, complete, coherent, and reflect the concepts of the chapter.  follow these guidelines:

·         answers should be approximately 150-200 words for each case study question and supported by explanation/rationale.

·         you must use at least 10 terms from the textbook to define the concepts and methodologies for each question.  in formulating an answer, do not limit yourself to the information in the case study. think of how this case relates to the information in the chapter.