"The way of fools seems right to them, but the wise listen to advice."  Proverbs 12:15 (NIV)

Our textbook states that active listening is one of the most essential skills of a case manager. Active listening involves restarting and reframing what clients are saying as opposed to passive listening. These strategies show the client that you are hearing them in a meaningful way. We often listen so that we can quickly respond, instead of listening so that we have a productive and meaningful, two-way conversation.

Please read this article:

• Mathis, D. (2014, April 3). Six lessons in good listening. Retrieved from https://www.desiringgod.org/articles/six-lessons-in-good-listening

You are challenged to get out your Bible and locate 1-2 examples of active listening. Our Lord & Savior is the perfect role model for Human Service professionals. Can you also find examples of passive listening in the Bible? How were the outcomes different than active listening?

• Consider this:
  • Are you guilty of using passive listening skills? You are challenged to create 2-3 action steps for improving your listening skills.