Must be 1200 words with at least 3 sources.

Case 9 The container Store’s Secret to Success: Employee Satisfaction.

1. Name some of the hygiene factors of The Container store.

2. Name some of the ways that The container Store motivates its employees. 

3. Do you believe Tindell’s statement that highly satisfied employees will lead to highly satisfied customers and shareholders?

4. CEO Kip Tindell wants to make some changes in job design. he believes tools such as flexible scheduling strategies and job enrichment will increase employee satisfaction. He asked you to advise him on which type of job design strategies would be appropriate for an organization like The Container Store.

Reply to Matt post 75 words listed below.

There are numerous different strategies managers or owners of businesses can use to motivate their employees. Of course, the number motivator is the almighty dollar. Most employees, if they are responsible and care, will be motivated by money. This can come in the form of promotions to higher paying positions, managerial positions, added tasks which included pay additions for the employees, or commission style programs. There are many different types of commission structures that have been tried by managers and owners over the years (Jacob & Pettit, 1978). There are pros and cons to each commission structure (Jacob & Pettit, 1978). In my experience, a commission structure that rewards the employee for going above and beyond is most beneficial to the business, but many employees will not like this. Most employees want commission for just doing their normal job and many sales jobs do provide that sort of commission structure.

Monitoring turnover in is company is extremely for the CEO or owners of the company. Turnover is a direct reflection of the company itself (Kampkotter & Marggraf, 2015). Turnover can be caused my poor structure, poor management, or pay that is in line with the industry average. When a large company is divided into different sectors, turnover can help an CEO determine which managers or directors are strong and which ones need to be moved or fired. If a company is commonly known as a stepping stone for employees for bigger paying jobs, turnover could mean just that and not that anything is wrong with the company. For instance, Burger King may have a high turnover rate for high school kids not because of bad management but just because of the type of job it is.

Good afternoon,

My daughter was a manager at a clothing store and I asked her some strategies she used to motivate her staff. She told me that she would give her staff treats. Working over people, she learned that most people liked snacks. At the end of each week, she would write down who had the highest sales and she kept up with it for about 2 months and at Christmas time she threw a party and gave a gift and a gift card to the employee with the highest sales. At the end of the week, she gave a snack to the employee with the highest sales, so that motivated the employees to try to outdo each other , so that they could win. Speaking from experience, I loved getting recognition from my managers as a teen and that motivated me to try to do great everyday to keep getting recognition. I can assume others feel this way. Evaluating turnover in an organization is so important, because you want to get to the root of the problem so you don't constantly have these issues. "High employee turnover rates may jeopardize efforts to attain organizational objectives" (Allen 2000). In addition, when an organization loses a critical employee, the effects on innovation, consistency in providing service to customers and timely delivery of services to customers may be negatively affected. You want your business to be as successful as possible , so when you are having high turnovers it makes people wonder why can't this store ever keep any employees or good ones at that? what are they doing in here? what kind of people are the managers? If the customers start to wonder that then they will more than likely start to gossip among other customers and eventually you'll lose business.