Description
A hospital discharges a vulnerable elderly woman into a home without providing proper information about the care she nXXXXX. The XXXXX dies in pain and XXXXXXXX after XXX family takes her to XXXXXXXX hospice. The XXXXXX also had to XX XXXXXXX severe distress XXXXXX her ill condition and suffering. After her XXXXX XXX 5-year XXXX battle, the family XXX XXXXXXXX an apology XXX a XXX of XXXXX as compensation.
Discussion
The breakdown in communication between XXX hospital and XXX family XXXXX pain XXX distress not only XX XXX terminally ill elderly woman XXX XXXX XX the XXXXXX XXXXXXX XXX XXX no idea XXXXX her ill condition and XXXXXXXXX. XXX XXXXX's poor XXXXXXXXX XXX XXX relayed XX the family XXXXX XXX them to XXXXX her XX XXXXXXXXX hospice XXX XXXXX XXX XXXXX which increased her suffering. Not XXXX XXXX, the family XXX XX go XXXXXXX the XXXXX hassle for 5 years XXXXX XXX XXXXX's death XXXXX in itself XX emotionally and XXXXXXXXXXXXXXX tormenting. XXX XXXX in communication XXXX XXX XX XXX hospital XXXXX reprimanded for it's bad XXXX XXX XXXXXXXXXX-XXX patients XXX had XX pay an apology XXX a XXXXXXXXXXXX XX the XXXXXXXX family.
XXXXXX a XXXXX XXXXXX would also affect XXX XXXXXXXX's view in XXX eyes XX public which XXXXX XXXXXXX impact XXX hospital's finances.
Prevention
Preventing this breakdown XXX XXXXXXXXX simple where XXXX informing XXX XXXXXX members of the woman's prognosis and her XXXXXXXXX for recovery would have XXXXXXXX. XXX XXXXXXXX XXXXX should XXXX relayed the information on the XXXX XXX XXXXX XXXX XX XXX XXXXXX. XXXX after XXX first XXXXXXX, the hospital XXXXX XXXX responded XXXXXXXXX XX the formal complaints XXXXXX by XXX family members. If the hospital would have XXXXXXXXXXXX XXXXX XXXX XX professionalism XXX XXXXXXXXXX earlier, XXX XXXXX hassle could XXXX XXXX XXXXXXX.
XXXXXXXX
What XX can XXXXX from XXX XXXXX XXXXXXX is XXXX even a XXXX breakdown in XXXXXXXXXXXXX XXX lead XX XXXX bigger consequences XXX might cause a XXX of suffering. XX XXXXX the XXXXXXXX XXXXXXXXXXXX, one XXXX XXX XXXXX XXX XXXXXXXXXXXXXXXX of XXXXXXXXXXXXX very XXXXXXX to XXXXXXXX relevant in a particular XXXXXXXXX. XXXXXXXXXXXXX XXXXXXXX XXX responsibly should be a very XXXXXXXXX aspect XX professionalism XXXXXXXXXXXX in XXX XXXXXXXXXX XXXXX.